- Check-in
- From 15:00 — tell us what time you plan to arrive and we will be ready
- Check-out
- By 10:30
- At check-in
- Photo ID and a credit card are required, every guest
- Front desk
- Staffed 24 hours
- In the morning
- Complimentary coffee and pastries, baked here. Available in the lounge from 07:30 to 09:00 — sit down or take them with you
- Wi-Fi
- High-speed, complimentary throughout
- In every room
- Air conditioning with air filtration and in-room controls, en-suite bathroom with a power shower, TV, mini-fridge, desk and tea facilities
- Beds
- Mattresses from the same supplier as Buckingham Palace
- Luggage storage
- Available at the front desk, before check-in and after check-out
- Laundry
- Service available — ask the front desk
- Smoking
- Non-smoking throughout
- Minimum age
- Check-in from 18. Under-18s only with a parent or guardian
- Children
- Welcome at any age. Children aged 3 and over are charged as adults
- Cots & extra beds
- Cots are available. Extra beds are not available
- Pets
- Not accepted, with the exception of assistance dogs
- Accessibility
- There is no lift — every floor except the ground floor is reached by stairs only
- Groups
- Booking four rooms or more? Contact us directly for group rates
- Parking
- Free on the street from 18:30 to 08:30, Monday to Thursday, and from 18:30 Friday to 08:30 Monday; Q-Park Pimlico otherwise. Outside the congestion zone